Shipping & Returns
Shipping Policy
Valley Craft Works is committed to ensuring your items are shipped with care and delivered in a timely manner. We use high-quality packaging materials to protect your order during transit. The shipping costs are calculated based on the weight of the package and the destination. We aim to provide transparent and fair shipping rates to our customers.
If you have any specific shipping requests or questions, please feel free to contact us.
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we will gladly accept returns within 30 days of purchase. Please ensure that the items are in their original condition and packaging. Once we receive the returned items, we will process a full refund.
For any further assistance or inquiries about our shipping and return policies, please reach out to our team.
Return & Exchange Policy
At Valley Craft Works, we understand that sometimes a product may not meet your expectations. In such cases, we offer hassle-free returns and exchanges to ensure your satisfaction. If you wish to initiate a return or exchange, please contact us within 30 days of receiving your order.
We take pride in the quality of our craftsmanship and want you to be delighted with your purchase. If you have any concerns about the item you have received, please get in touch with us, and we will work with you to find a suitable solution.
Your confidence in our products is important to us, and we are dedicated to providing exceptional customer service. If you have any questions regarding our return and exchange policy, please don't hesitate to contact us.