Terms & Conditions
Customer Care
Valley Craft Works is dedicated to providing exceptional customer care. We are committed to addressing any inquiries or concerns you may have regarding our custom wood working products, picture frames, and decorative art work. Our goal is to ensure that every interaction with our store leaves you feeling valued and satisfied.
We believe in transparency and honesty. If you have any questions about our products or services, please do not hesitate to contact us. Your satisfaction is our priority.
Privacy & Safety
At Valley Craft Works, we prioritize the privacy and safety of our customers. We adhere to strict policies regarding the use, storage, and protection of your personal information. We utilize secure payment methods and do not share your data with third parties. Your trust is paramount to us, and we are dedicated to creating a secure online environment for your peace of mind.
Unique, Handcrafted Creations
At Valley Craft Works, each of our pieces is handcrafted with care and designed to be one-of-a-kind. Due to the use of reclaimed wood and natural materials, no two items will be exactly alike. Variations in color, texture, grain patterns, and size are part of what makes each piece unique and special.
By purchasing or requesting a custom piece, you acknowledge and embrace these natural variations, understanding that your item may differ slightly from photos or samples displayed on our website or in our gallery.
We take pride in creating high-quality, distinctive pieces that reflect the beauty and individuality of the materials we use, and we strive to ensure every creation exceeds your expectations. If you have specific preferences or questions about a custom order, please let us know during the design process, and we will do our best to accommodate your request.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments